What to bring

Mats, bolsters and blocks will be provided at the studio, but feel free to bring your own if you prefer. 

Facilities and Accessibility

Our venue is accessed via a bluestone laneway with some uneven surfaces. The main entrance has five steps, however a ramped front entrance is available for wheelchair access. If you would like to use the ramp, please let us know when booking or on arrival and we'll be happy to assist if needed.

Unfortunately, we do not have a wheelchair-accessible bathroom. We do have an ambulant toilet. Both serve as changerooms.

We have a shoes-off policy in our main space to help maintain the environment for all guests. We recognise that some people need to wear footwear for medical, mobility, sensory, or other accessibility reasons. You're welcome to keep your shoes on if needed, and we can provide disposable shoe covers to help keep the space clean. If there's anything else that would make your visit more accessible or comfortable, please let us know, we're happy to accommodate wherever we can.

Arrival time

If its your first time - aim to get to the studio at least 10 minutes before the class starts so we can get you registered, signed in, changed and settled in for practice. Our doors will be locked once class starts.

Phones 

Please place phones and other belongings in the pigeon holes provided. Please ensure that all devices are switched off or on airplane mode as to not disturb other students. 

Cancelling a Class

If you can longer join your class, cancelling in good time often means someone else has the chance to practise.

Navigate to www.momence.com and log in

• Once you've logged in, you should immediately see a list of your upcoming classes. If not, click My classes at the top left

• Click the three dots next to the class you want to cancel

• Click Cancel yourself

Please do not cancel via Instagram DM or e-mail.

Cancellation Policy

Cancel at least 3 hours before class to keep your credit (class packs & drop ins) or avoid a late cancellation fee (members & trials). This also applies to people on the waitlist

• Members: $5 for second no-show or late cancel per month

Cancellations less than 3 hours before start are considered late cancels.

Waitlist Policy

If a class is full, you're welcome to join the waitlist – if a spot opens up, you’ll be automatically moved into the class and notified via text and/or email.

• Joining the waitlist means you’re committing to attend if a spot becomes available.

• Plan on attending class if you are on the waitlist

• The waitlist stays active until 60 minutes before class begins.

• If your plans change and you can no longer attend, please remove yourself from the waitlist before the 3 hour cancellation period

• If your cancellation happens within 3 hours of the class, it's considered a late cancel, and the class credit will be forfeited – just like a regular booking.

In short: Only join the waitlist if you plan to attend, and keep an eye on your messages so you don’t miss a spot.